Category: Childcare and Early Years

Children, Young People & Families Manager

Level 5

Apprenticeship

Manage teams to help and advise families that need support

Key apprenticeship information

Title of embedded diploma/qualification:

L5 Leadership and Management for Residential Childcare

Additional Functional Skills:

Level 2 English and maths - 19 yrs and over this is optional

Awarding Organisation:

Training Qualifications UK

Qualification duration:

18 months and 12 weeks End Point Assessment

Who is suitable:

It is suitable for deputy managers and managers

Non-levy employer contribution (5%) - £300 Levy paying employer contribution - £6000

Funding value and cost:

About your course

As a Children, Young People and Family Manager you will ensure direction, alignment and commitment within your own practice, your team(s), your organisation and across partnerships to help children, young people and families aspire to do their best and achieve sustainable change.

As a Children, Young People and Family Manager you will ensure direction, alignment and commitment within your own practice, your team(s), your organisation and across partnerships to help children, young people and families aspire to do their best and achieve sustainable change. You will build teams, manage resources and lead new approaches to working practices that deliver improved outcomes and put the child, young person or family at the centre of practice.

What you will learn

You will develop a range of essential skills so that you’re skilled and able to make a positive difference to the lives of children, young people and their respective families:

  • How to maintain and develop a leadership style that sets the ethos, aims and approach to the work

  • Manages the application of professional judgement, standards and codes of practice

  • Create a strong sense of team purpose

  • Models an ethos that actively promotes equality, resilience, dignity and respects diversity and inclusion

  • Develops and delivers good quality supervision practice and decision making

  • Demonstrates evidence based practice and models the effective use of up to date research and theories

  • Identifies and manages risk

  • Monitors, evaluates and improves the working environment to ensure it is safe

How will your qualification be delivered

Our sector expert staff will support you to achieve the apprenticeship. We have highly skilled and knowledgeable staff with significant experience of working in the industry who will be able to share their experiences and support you. All learning is either on a 1-2-1 basis or small group webinars so you have the best experience possible with Phoenix 4 Training. You will have an eportfolio to gather and store all your evidence to support your apprenticeship.

End Point Assessment

End Point Assessment (EPA) happens on completion of the on- training and assessment stage. Apprentices bring together the knowledge, skills and behaviors learnt through the training stage to demonstrate that they are competent and can perform their roles to the national standard set out in the apprenticeship assessment plan. 

End-point-assessment is conducted and graded by the Awarding Body’s Independent Assessor. The Apprenticeship Certificate is awarded after successful completion of the EPA.

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The assessment for EPA contains two assessments methods:

1. Situational Judgement Test – a written test based on nine work-based scenarios within a children’s health and social care context. The outcome will highlight the apprentice’s competence in the application of the knowledge criteria outlined in the apprenticeship standard.

2. Competence Interview – the interview is a structured discussion between the apprentice and Independent Assessor. There will be probing questions and discussion about professional practice undertaken within the duration of the apprenticeship to determine the application of the knowledge, skills, and behaviors.

What you can do next

This qualification provides you with the core knowledge, skills and behaviours needed to work as a Manager in Children’s Residential Care or as a Children, Young People and Families Manager in the Community in a range of settings in local authorities, within health organisations, educational and early years settings or children’s centres, as well as a wide range of private voluntary and community organisations.

OFSTED said…

  • “Trainers make suitable adaptions to their curriculums to make sure that the challenges that learners with SEND and other barriers to their learning face are minimised”

    OFSTED report 2026

  • “Apprentices benefit from a wider curriculum offer that is highly relevant to their roles and workplace duties”

    OFSTED report 2026

  • “Trainers are experts in their fields. They use their industry knowledge and experience to illustrate how to manage workplace situations effectively.”

    OFSTED report 2026

  • “Trainers work well with employers to plan apprentices’ training. This helps apprentices stay on track and demonstrate their learning through workplace tasks”

    OFSTED report 2026

  • Apprentices enjoy a wider curriculum that allows them to develop their knowledge beyond the core components of their training

    OFSTED report 2026

  • Trainers are flexible in their approach to supporting apprentices, and this helps apprentices manage the demands of work and training

    OFSTED report 2026