Category: Business Services
Level 4
AI and Automation Practitioner
Apprenticeship
Transform how your organisation thinks, works, and grows – powered by AI.
Key apprenticeship information
Title of apprenticeship standard:
Level 4 Artificial Intelligence (AI) and Automation Practitioner
Additional Functional Skills:
Level 2 English and maths - 19 yrs and over this is optional
Awarding Organisation:
Highfields AO
Qualification duration:
18 months and 12 weeks End Point Assessment
Who is suitable:
This apprenticeship is designed for individuals working in a position which requires them to analyse and optimise processes, to improve operational efficiency.
Non-levy employer contribution (5%) - £900 & levy paying employer contribution - £18,000
Funding value and cost:
About your course
Mastering the skills to design, deliver and improve AI-enabled automation, this programme gives you full end-to-end capability across the automation lifecycle. From identifying high-value opportunities to deploying safe, compliant, and scalable solutions that align with operational strategy. You’ll explore generative AI, responsible and trustworthy AI, solution design, testing, performance measurement and how to drive workforce adoption. All building the confidence to create automation that enhances productivity, improves workflows, and empowers teams across your organisation.
Who is the program for?
As organisations continue investing in automation and digital transformation, many are facing a growing AI skills gap. This apprenticeship helps employers develop internal capability while supporting responsible and sustainable AI adoption.
This programme is ideal for learners who:
Work in roles involving digital improvement, operations, transformation, IT, data, or process improvement
Are supporting or planning the adoption of AI or automation in their organisation
Want to build practical capability alongside strong ethical and governance awareness
It is equally suitable for employers seeking to:
Upskill existing staff to support AI and automation initiatives
Build internal capability for responsible, compliant AI adoption
Improve productivity, streamline operations and support scalable digital transformation while managing workforce impact and risk.
Learners should be:
Aged 16+
Employed (or due to be employed) in a role that supports AI, automation or digital improvement activity
Curious, analytical and comfortable working with both technical and non-technical stakeholders
What you will learn
The programme blends technical capability with governance, workforce impact and stakeholder engagement, ensuring apprentices can deliver automation that is effective, fair and sustainable.
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Build capability to govern AI and automation responsibly by applying assurance frameworks, risk management and algorithmic impact assessment. Learn how to identify and mitigate bias, security, performance and compliance risks, ensuring solutions remain transparent, accountable and aligned to organisational and regulatory expectations throughout their lifecycle.
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Develop the capability to support responsible AI adoption by aligning technology initiatives with organisational values, ethics and workforce needs. Learn how to apply change management principles, assess social and business impact, and embed human-centred decision-making to deliver trusted, sustainable AI-enabled change.
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Build the capability to design, configure and integrate AI and automation solutions that are scalable, secure and user-centred. Learn how to translate business requirements into practical solutions using appropriate platforms and integration methods, balancing performance, governance and usability to support long-term organisational objectives.
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Develop the capability to test, evaluate and refine AI and automation solutions to ensure performance, reliability and operational fit. Learn how to integrate user feedback, communicate technical concepts clearly, and support workforce adoption through effective training and enablement to drive sustainable implementation.
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Develop the capability to identify, deliver and sustain productivity improvements through AI and automation. Learn how to analyse performance data, measure impact, apply structured improvement methods and report outcomes to support evidence-based decision-making, long-term resilience and continuous organisational improvement.
How will your qualification be delivered
Our sector expert staff will support you to achieve the apprenticeship. We have highly skilled and knowledgeable staff with significant experience of working in the industry who will be able to share their experiences and support you. All learning is either on a 1-2-1 basis or small group webinars so you have the best experience possible with Phoenix 4 Training. You will have an eportfolio to gather and store all your evidence to support your apprenticeship.
End Point Assessment
The Apprenticeship End-Point Assessment (EPA) is the ultimate measure of an apprentice’s skills and knowledge. It’s a rigorous, independent evaluation conducted by qualified and independent assessors to ensure that apprentices have reached the required standard in their chosen field. EPA is the final step in an apprenticeship journey, validating their expertise and paving the way for a successful career.
Your apprenticeship EPA will consist of both a professional discussion with portfolio and a project with presentation and questioning
Careers a Level 4 AI apprenticeship can lead to?
Completing the Level 4 AI Automation Specialist Apprenticeship opens progression into roles such as senior automation analyst, AI enablement lead, intelligent automation consultant and digital transformation lead. You can also continue your learning through higher-level apprenticeships at Level 5 or Level 6 in digital, data or AI disciplines.